The service we provide is based within the county of Northamptonshire. It is for young adults aged 18-65 with varying degrees of support needs, which could include, but is not limited to; Personal care, Mental Health, Learning Difficulties, Downs Syndrome, Sensory Impairments, Physical Disability, Eating Disorders, Autism, Behaviour that Challenges, and/or other complex needs.
We will always put the service user’s needs and individualism at the forefront of our support.
RCH-care Ltd will ensure it is responsive to the service users’ needs and wants, making sure their quality of life, independence and wellbeing is at the heart of the support that both we as a company will provide, as will the staff we employ that deliver the support. By delivering on our aims, building trust with our service users and empowering them, it will pave the way into ensuring the aims and objectives of our company are being met.
To support our service users in leading a life that meets their dreams, goals and aspirations, where previously this may not have been achieved due to their needs not being meet, the skills not previously taught or no focus on them as an individual in and out of the community.
By RCH-Care Ltd involving the individual, families, and all related professionals to help support the service user in the direction they wish to go in, it will enable them to achieve whatever aspects they haven’t been able to do before and focus on their future.
It will also help;
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To promote and support their health and wellbeing
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To ensure they are involved within the community and made to feel a part of it.
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To learn skills which will enable them to live as independently as possible within the community.
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To support the service user to make all their own choices, ensure all their needs are met and are free from harassment, discrimination or abuse of any kind.
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To carry out the providers ethos that all customers are treated with respect and dignity at all times, ensuring they have personal freedom around all aspects of life.
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To provide a unique service to the individual ensure the customer receives person specific care at all times, and is continually reviewed around their needs, wants and desires.
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To ensure all service users are safeguarded against abuse or unprofessional care, making sure they have a voice and can be in control of reporting any concerns.
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To support individuals to manage their monies and be in control of their income and expenditure, empowering the customer with their finances. RCH-Care Ltd will only be involved with a service users’ finances where Best Interests are applicable.
Regardless of age, diagnosis or capability, RCH-Care Ltd will support its service user's to gain independence, access to the community, and further their life skills.